Cool Cat Casino Reviews 2018

1. Cool Cat Casino Review
2. Cool Cat Casino Reviews 2018 Ratings

Is Cool Cat Casino safe and legit? In this review, we tell you if Cool Cat Casino is legit and safe. And also if Cool Cat Casino is real or Fake and scam. Cool Cat Casino players feedback and reviews are also discussed.

You’ll find that Cool Cat casino is a great site to play at, thanks to a top selection of welcome offers, existing player promotions, and VIP rewards. You can also enjoy all the best slots and games from ace software provider RTG. Other perks include quick deposits. Home » Cool Cat Casino Review. Cool Cat Casino Review. Cool Cat Casino is apart of the Virtual Casino Group. They accept US players and run on Real Time Gaming software. Cool Cat has been online since 2008. And while they haven’t been without issues, you can’t overlook the efforts they’ve made to fix them. Getting started with CoolCat Casino is easy! Register your details, deposit some funds, and start playing our coolest of casino games for real money!

Cool Cat Casino

A blurb on the Cool Cat Casino website says “You’re looking for the best place to play casino online games; you’ve found it, my friend”

This review will examine the features, offerings, policies and everything else about Cool Cat Casino to help you decide if the casino is actually the best place to play casino games online.

Cool Cat Casino at a glance

• Cool Cat Casino is an online gaming and gambling platform that has been operating since 2004
• Cool Cat is owned by the GamblingWages Group, which is a subset of the Virtual Casino Group.
• They are licensed for gambing operation in Costa Rica, and they employ SSL encryption to secure users’ information
• Cool Cat Casino is mobile optimized, and all games are provided by RealTime Gaming (RTG), and are TST certified
• They have a good selection of games – over 220 games which includes slots, table games, video pokers, and specialty games
• They offer very attractive bonuses and promotions
• They support a lot of banking options; all transactions are in US dollars
• Minimum deposit is $30 (with card), and maximum withdrawal is $2,500 per week.
• They have a nasty reputation of very slow (and in some cases, no) payment

What is Cool Cat Casino?

Cool Cat Casino is an online gaming casino that has been operating since 2004. The casino is primarily for entertainment, which means you can join and play games without betting money. However, you can place bets on games to win huge prizes.

Cool Cat Casino has a 727 words “About Us” page that conveniently omits who owns and/ or runs the casino. Their omission of that vital information was clear when I discovered that Cool Cat Casino is owned by the GamblingWages Group, which is a subset of the Virtual Casino Group (VCG). The VCG has a very nasty reputation in the gambling spheres, and my assumption is that Cool Cat Casino wants to stay as far away from that as possible.

The casino website is: https://www.coolcat-casino.com. As long as you’re 21 and are not located in any of the restricted countries, you can signup, deposit (if you wish), and start playing.

Legitimacy, Safety And Security

Is Cool Cat Casino real or fake?

Cool Cat says: “Our number one goal at CoolCat Casino is to be a trusted casino and provide a safe gaming environment. We protect the privacy of users, as evidenced in our privacy policy, and CoolCat Casino is known as a safe, regulated, and 100% legal online gaming platform. We guarantee total security, always”

That is what we’ll examine in this section. Is Cool Cat Casino a legitimate platform, are their games fair, and is it safe to send them your sensitive data?

Gaming License

There are many fraudsters in the internet operating under different guises; but all with one goal, which is to scam you of your money. Therefore, it’s important to determine if an online platform is legitimate before sending them your money.

The first check is for a valid license to operate. A license means a particular jurisdiction has granted you permission to do your business; as such any company that has one is considered legitimate. Is Cool Cat Casino licensed? They answer: “Yes, we are completely licensed and work in conformity with all laws pertaining to online gambling“. Cool Cat is licensed for gaming operations. This will make them a “100% legal online gaming platform” as they claim.

However, in the gambling circles, it is not enough to have a license, it’s also important to consider the jurisdiction that issued the license. The jurisdiction determines the regulatory framework under which the casino operate; some places impose strict standards, while others are care-free and allow the casinos to operate freely. Cool Cat Casino is licensed through the jurisdiction of Costa Rica. Unfortunately, Costa Rica falls in the latter category – an unsupervised and unregulated environment. There are no specific gambling laws in Costa Rica, and the license it issues gaming houses is nothing but a business license.

Recall how Cool Cat answered the question about their licensing. A good reply would have been: ‘Yes, we are completely licensed through XYZ jurisdiction and…’. Their not adding the jurisdiction that licensed them suggests they know that a Costa Rican license means little to nothing to players.

The bottom line is: Cool Cat Casino (with its Costa Rican license) is legal but largely unregulated. This leaves players with little or no protection.

Fairness of the games

If you know you cannot win a game, you won’t put your money on it. So one important thing to consider when choosing a casino is whether the casino games are fair enough that players have a chance of winning. Testing for fairness yourself, will cost you a lot; but you can simply look for third party audit seals. Legitimate casinos would have their games tested by independent reputable online games testing group. If certified fair, the casino will openly display these seals on their website to convey their games have been tested and found fair.

In this regard, its a bitter sweet story for Cool Cat Casino. The bitter part is that Cool Cat Casino does not have any third party seal on their website that shows that their games have been tested and certified fair.

The sweet part is that Cool Cat say they have certified fair games. In their words: “Our software is certified by the online gaming governing body ensuring random odds“. Also, to be fair to them, their games are provided by RealTime Gaming (RTG), and RTG’s random number generator (RNG) has been certified to be fair and random by Technical Systems Testing (TST) – internationally recognized accredited testing facility.

That said, Cool Cat Casino say they do not control the result of their games, and that is most likely true since their games have been tested at the RTG level, but many players will want to see third party test proofs shown.

Security and Privacy

If you sign up with a casino, you submit your full names, contact address, date of birth and other personal information. If you proceed to make deposit, you submit sensitive data such as your credit card information. You needn’t be told that it is important that this information should not get into the wrong hands. Therefore, when deciding on a casino, it’s important to consider whether the casino will adequately secure the information you share with them.

Cool Cat Casino makes all the right promises. In their words: “all players’ information including transactions and activities is encrypted for maximum security“.

Specifically, they use secure socket layer (SSL) encryption. This is the standard security technology for establishing an encrypted link between a browser and a web server; and all data passed in the link is private and protected from prying eyes.

By using SSL security certificates, the casino is safe, because your data in its systems is secure.

Games Selection And Gaming Provider

Software Providers

It is important to consider the company that provides the games for the casino because this is directly related to the quality of the games provided. A reputable company will provide quality games with good graphics, themes, plots etc that’ll give a pleasant gaming experience; while a whack provider will supply whack games.

All the games offered by Cool Cat Casino are provided by RealTime Gaming (RTG). RTG is one of the biggest providers in the market, and provides quality games.

However, some players like casinos that are powered by more than one software providers, so that they can experience the variety (every provider offers a unique tweak).

Download based and instant play version

Casino games can be played in two ways: either from the casino software downloaded on your device, or directly from the casino servers accessed from any web browser. Cool Cat Casino gives You both choices; you have access to both free downloadable casino software and the flash (instant play) version, which you can access from any browser with internet connection.

However, though they do not discourage using the instant play version with no download required, they recommend that you’ll get the best experience with the free casino software download, because you’ll have a wider game selection.

Mobile Compatibility

You can’t always go about with your PC and desktop, so casinos games that are compatible with desktop platforms only will have much players.

Cool Cat Casino is fully mobile optimized. They even claim to be the best mobile casino for playing on the go. You can always reach for Cool Cat Casino to access mobile games anytime and anywhere.

Practice or real money play

Apart from allowing players to bet with real money, Casinos usually provide the practice mode. This allows players to bet on games and get the gambling experience (only that real money is not used). This is the best learning tool, and players seek casinos that provides it.

Cool Cat Casino provides practice betting; you can play free rounds of all of your favorite games, so by the time you bet real money, there will be nothing to stop you from winning big. They even have practice games that includes jackpots.

Game Selection

One of the promises of Casinos is entertainment; as such, any good casino should offer many exciting and entertaining games.

Cool Cat Casino offers over 220 games, and more being added every month. The game count of Cool Cat is in the middle of the pack – Cool Cat provide more games than some casinos, but you’ll still find casinos that easily surpasses Cool Cat’s number. However, the variety of the games that Cool Cat provides ensure that there’s no shortage of entertaining and rewarding games to choose from. This include online slot machines, table, video poker, and specialty game.

Slots

Slots are the most popular games because they are very easy to play. Therefore most of the games in a casino games library are slots. Unsurprisingly, of those 220 games provided by Cool Cat Casino, over 140 are a unique collection of slot machines. They have: the old fashioned three reel and single payline slots; multiple payline slots that gives more opportunity to win with every spin; slots that offers progressive jackpots, and more. Some of the best slots in Cool Cat Casino are Stardust, Panda’s Gold, Ancient Gods, Secret Jungle, and God’s of nature.

Table games

No online casino is complete without the classic table games; and Cool Cat is no exception. Cool Cat provides a lot of table games to choose from. They provide Pontoon, European Blackjack, Baccarat online, Face Up 21, Pai Gow Poker online, Red Dog, Tri-Card Poker, Vegas Three Card Rummy, and so much more.

Video Poker

Many players enjoy video poker, because in most cases its essentially a perfect blend of a slot and another game. If you’re a video poker fan, Cool Cat provides you with 18 to choose from which includes Bonus Poker, Deuces Wild video poker, Jacks or Better, Aces and Eights, and others.

Specialty games

Cool Cat Casino also gives you an impressive assortment of specialty games, which are simply fovourite casino games that enjoys a lot of plays. This include Keno, Baccarat, Roulette, and more.

Bonuses And Promotions

Bonuses

Most often than not, players lose more bets than they win; so the edge is always with the house. Therefore, it is good to have the house give players some of that edge by giving them something with which to increase their bank roll; this is why bonuses and promotions is one very important consideration when deciding on a casino.

In fact, Casinos compete using their bonuses and promotions (BAP), such that the casinos with bigger BAPs will be more attractive to lots of players. CoolCat Casino will be an attractive option, with the frequent bonuses and promotions that they offer. They offer the usuals – from the welcome bonus that comes with your initial login to the rewards you continually receive for playing the most popular games.

Welcome Bonuses

These are aimed at getting new players to sign up. It’s the freebies you get when you join a casino and make your initial deposit. Cool cat gives different welcome bonuses from time to time which usually include a free chip in a dollar amount, free spins, or a percentage bonus that matches and dramatically multiplies your deposit.

Currently, Cool Cat Casino welcome bonus is a huge 330% of initial deposit, which can be redeemed with any deposit of $50 or more. The bonus also include 50 free spins on POPINATA. If you make a deposit of $50; you’ll get an extra $165 to make your total $215. This is easily one of the best sign-up bonuses that you’ll find at an online casino.

Match Bonuses

These are aimed at existing players (not only new comers get the freebies). However, just like welcome bonuses, you’ll be required to make a deposit a certain amount. Cool Cat Casino gives different match bonuses from time to time especially on games they want to promote.

They currently have a 270% No Max Bonus and 30 Free Spins on Sweet 16 with code SWEETSTOP, which can be redeemed with a deposit of $50 or more. There’s also a 330% No Max Bonus and 40 Free Spins on Cash Bandits 2 with code ATMSTOP, which can be redeemed with a deposit of $80 or more.

No Deposit Bonus

This is the most sought after bonus because it does not require the player to deposit any money to redeem it. Cool Cat Casino offers various no deposit bonuses from time to time. There’s currently a $25 free chip No Deposit Bonus code being offered.

Cool Cat Casino Review

Other Bonuses

Some other bonuses offered by Cool Cat Casino include VIP bonuses. These are huge bonuses and benefits that the casino gives to reward the loyalty of long term casino players. The VIP bonuses are varied. They may include combinations of deposit bonuses, match bonuses, No Deposit bonuses and free spins; they could also come in form of free chips, insurance, cash back, comp points, higher table limits, faster withdrawals, personalized, complimentary gifts and a dedicated VIP host.

The bottom line is: Cool Cat does not come short with bonuses and promotions. You’ll have to check their site from time to time, to see what’s being offered.

Bonus wagering requirement

Like all casinos, Cool Cat Casino considers all bonus amount non-cashable. With this, players will not simply deposit money and withdraw the bonuses. To withdraw bonuses there are play through requirements that must be met.

This is worth considering because the bonuses you get will be worthless if you cannot clear them. Remember that casinos do not want to hand out free money; so for every bonus and promotion they offer they include conditions that would make you not clear the bonus at all or on time. You’ll have to look out for wagering requirements that are as low as possible, so that you can clear your bonus on time.

Unless otherwise stated, in the Cool Cat Casino, all bonuses and the deposit made to redeem the bonuses have a 30 times playthrough requirement for Slots, Keno, Scratch Cards and, Bingo; and a 60 times playthrough requirement for Table Games and Video Poker, before withdrawing. This is a little higher than the industry average which is 40x the bonus, or 20x bonus plus deposit (Note that high wagering requirements are not good).

However, Cool Cat Casino puts special wagering requirements on particular bonuses. For example, the featured match bonuses (with codes SWEETSTOP and ATMSTOP) have a low 5x play-through and no maximum cash-out. Also, Cool Cat casino welcome bonus has a 5X play through requirement on keno and slots only. And for the free spins included (Popinata only) you’ll have to play all the spins before moving to another game.

While the no deposit free chip comes with a 30x playthrough for slots & keno only; a 60x playthrough for all-allowed table games and video poker, and a 1x maximum cashout.

The bottom line is: the general wagering requirement of the Cool Cat Casino is not good enough being that it is higher than the industry average; but on particular promotions, the casino gives some very generous playthrough requirements.

Restricted Countries

One of your first considerations, if not the very first, should be whether the casino allows players from your country (or particular region). Typically, casinos ban players from certain countries (or particular regions within certain allowed countries), in order to respect the stifling gambling laws of the regions.

If you’re located in any of the restricted countries, you won’t be allowed to sign up and play the casino games. Don’t even think of using a VPN to mask your location and sign up. You’ll succeed in signing up, but you can’t make deposits because the billing process will expose your real location; and even if you somehow successfully make deposit, you definitely will not get your winnings when you make withdrawals.

The countries that CoolCat does not allow are: Afghanistan, Albania, Algeria, Angola, Armenia, Bahrain, Bangladesh, Belarus, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo DR, Costa Rica, Cote D’Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethopia, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Gibraltar, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamacia, Jersey, Jordan, Kenya, North Korea, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Nagorno-Karabakh, Nauru, Nepal, Nicaragua, Niger, Nigeria, Oman, Pakistan, Palestine, Papa New Guinea, Philippines, Romania, Rwanda, Samoa, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Turkmenistan, Tuvalu, Uganda, the US (Maryland and New York), Venezuela, Western Sahara, Yemen, Zambia, Zimbabwe

You’ll notice that this list is not as long as you’ll see with some other casinos. Many casinos understandably leave out countries with restrictive regimes especially countries in the Middle East and some part of Asia and Africa. Impressively, our cool feline casino allows many of these countries which includes China, Egypt, Kazakhstan, Malaysia, Namibia, Russia, Saudi Arabia, Turkey, Tunisia, United Arab Emirates, and Vietnam.

This gives Cool Cat Casino an edge over others because many more players from many more countries can join the casino.

Available Banking Options

You’ll agree that it would be frustrating if you were to join a casino but cannot place bets on games because none of the deposit options the casino support is available in your territory. It would even be more frustrating if upon winning some bets, you cannot get your withdrawals because of the singular reason that none of the supported banking options is available to you.

For this reason, it’s important to consider whether the casino supports a wide range of banking options so that you can easily find one (which should also be convenient) for use in making deposits and getting withdrawals.

Deposit Methods

Cool Cat Casino accepts the popular credit/ debit cards (Visa card, Mastercard, American Express).

If you’ll rather use an online service that transfers cash instantly, they support Neteller. However, this is not available for USA, Canada, France, Spain, Germany and Singapore.

If you’re a fan of crypto currencies; Cool Cat Casino also accepts bitcoin transactions. All you need do is create a bitcoin wallet, credit it with your cards, and start depositing.

Though, all wagering is done in U.S. dollars, you can make a deposit with Cool Cat in any currency you like and they will credit your account in dollars at the current true bank exchange rate. The minimum deposit amount is $30 with cards and $20 with Neteller.

Withdrawals

CoolCat Casino say they take casino withdrawals very seriously and they pledge to get their players paid as quickly as possible.

They support a number of options for this, which includes Neteller, Bitcoin, Bank wires, and Bank checks. The checks are sent out by Federal Express and only to the address they have on file. Different methods have different withdrawal fees attached to them. Cool Cat Casino even say that if you use another method that suits you better, you can inform them about it, and they’ll try to work with that system.

It should be noted that depending on the payment processor and/ or withdrawal amount, all withdrawals may incur a processing fee of up to $40. Like every casino in the market, Cool Cat Casino has minimum and maximum withdrawal limits, which is also dependent on the payment method chosen.

For wire transfers, the minimum withdrawal allowed is $200; for bank checks, it is $300. Except when stated otherwise, CoolCat Casino allows a maximum payout of $2,500 per week.

Casinos that have problems with payouts are usually blacklisted and not recommended by many reviews. Unfortunately, Cool Cat Casino falls among these. Though Cool Cat say that they take witdrawals seriously and will pay out as fast as possible; their history does not suggest this.

Reviews are replete with reports of Cool Cat Casino being “super fast in collecting deposits and extremely slow in paying out”; and those are the fortunate players, the less fortunate ones never get their witdrawals even after submitting appropriate documentation, engaging customer support, and escalating to every possible avenue.

Cool Cat commenting on this says: “Due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval“.

Customer Support

You just cannot be a casino player without contacting the casino’s customer support. You’ll have to reach out at some point, especially with questions about payment processing. When you do contact the support department, it will be frustrating if you do not get a quick response, or worst still, if you’re totally neglected. For this reason, the cutomer support of a casino is one of the most important criteria for rating casinos and one you should consider when deciding on a casino.

To examine the customer support of Cool Cat Casino, we’ll look at the different channels made available to contact them, as well as how long it takes them to respond to players inquiries/ queries.

Cool cat casino advertises a 24/ 7 live help customer support. First, there’s the traditional e-mail support service; you can send an email directly to the Help Desk at: help@coolcat-casino.com. However you’ll have some waiting to do before feedback comes; and the waiting time can easily exceed 24 hours.

They also support an online ticketing system, which allows you to send them your queries/ inquiries using an online support form available on the landing page of their website. It requires you to submit your name (optional) and your email address; and they’ll get back to you via email. You might also have to wait for up to 24 hours to get their responses.

If you’ll rather have instant responses, Cool Cat Casino provides a telephone support service. In their words: “At CoolCat Casino, gambling tips, player support and other information is just a call away“.

To reach them on the phone, you can use the following telephone numbers: Call Toll Free (US): 1-888-441-6693; International: 1-678-349-0349.

Cool cat casino also offers a live chat support; but this is available to members only because you’ll have to login to make use of it. Most often than not, agents are online to talk to; but when no one is home, you’ll have only a couple of minutes to wait.

Summary

Cool Cat Casino is a popular gaming platform. They’re licensed in Costa Rica and have been operating since 2014. They’re powered by RTG who have their games certified by TST; and they secure information in their systems with SSL security certificates.

Cool Cat Casino offer “Cool” games (over 220 different games) and “Cool” bonuses and promotion (huge and attractive); they also give you different banking options for depositing and withdrawing, and different options for contacting support. However, when it comes to paying out winnings, their reputation is not “cool” (in some cases, payment is delayed for months, and other cases not made at all).

Contents

Cool Cat Casino is a simple and elegant platform. This website’s logo is a furry feline with a stylish top hat – hence the name cool cat! If you want to be a cool cat too then check out our Cool Cat online casino review and see what the site has to offer. The site design is simple but stylish with a minimalistic grey/white and black colour scheme. The layout of the navigation and game categories is easy to find, as is the customer support numbers.

In terms of licensing and regulations, this platform is fully licensed. The company obtains its gambling license in Costa Rica and is also regularly audited. They use the latest 128-bit SSL encryption as part of their security offering. Although withdrawal processing times are much slower than other casinos, this platform is still a great choice. Read on to find out about the Cool Cat bonuses and other key aspects of this site. Also, check out a hand-picked real money casino list on our website.

Cool Cat Software Overview

The software is one of the most important underlying aspects of an online casino. You need excellent security and superior web technology. You also need third-party developers who can provide a choice of high-quality games. Without enjoyable, fun and interesting games, your customers will simply look elsewhere.

When making our Cool Cat casino review we looked at their software providers. As could only see that they used one developer – RTG (RealTime Gaming casino software). We found this a little odd as most gambling platforms will partner with several different developers for greater variety. In this case, however, the Cool Cat real money casino instant play games were brilliant. It’s clear that RTG has supplied them with a huge selection from their catalogue.

RealTime Gaming is one of the best-known developers in the casino industry. They specialize in slots titles and progressive jackpot games for example. Their titles all have excellent graphics and run smoothly. Furthermore, gameplay is usually fun and exciting. Although Cool Cat casino online only partners with RTG, we didn’t feel this lessened the overall experience of the mobile Casino cool cat platform.

Cool Cat Mobile Version

Cool Cat mobile casino has a superb mobile version of its platform. There is not a Cool Cat casino mobile app, but they do have a dedicated browser version of their website that is created for use on smartphones and tablets. If you use the Cool Cat mobile version, you can play this awesome platform whilst on the go and you are not tied down to a desktop computer or laptop.

When using the Cool Cat Casino download for smartphones, we noticed how responsive the site was. The main navigation changes to suit the resolution of a mobile browser screen. Furthermore, you do not have to use any side-scrolling – everything resizes automatically to fit neatly in your smartphone screen.

Cool Cat also claims that they use the latest security technology for their mobile version. They use industry-standard security and advanced data protection methods too. This means that your personal information and card details should remain safe when using the mobile website.

Finally, the deposit and withdrawal process remains exactly the same for the mobile version. You should not notice any difference in processing times or the procedure. The Cool Cat mobile casino is available on Android, iOS and Windows devices. It is advisable to use either Google Chrome or Mozilla Firefox as your browser of choice.

Cool Cat Games

Cool Cat really does have a brilliant range of games to choose from. It is clear that this online casino understands the importance of providing a variety to its customer base. Without a strong selection of titles, customers may become bored and move to another platform. Due to the wide range of developers that Cool Cat work with, their titles really are diverse and extremely fun. We have broken down the different sections of games to show what Cool Cat has to offer:

Table Games

Table games aim to recreate the fun and excitement of the real casino environment. Imagine the glitz and glam of the tables with dealers handing out your potentially lucky cards. There are so many different table titles to choose from and the Cool Cat Casino app has a superb selection to choose from. The following are some of the titles available:

• Baccarat
• Let’Em Ride
• Pai Gow Poker
• Vegas Three Card Rummy
• Texas Hold’em Bonus Poker
• Tri-Card Poker
• Red Dog
• Casino War

There are other titles available too such as craps and roulette. You can have hours of fun with these Cool Cat instant play casino table games.

Blackjack Variants

Blackjack is one of the most popular card games available today. This is a universal game that is both simple but complex. The actual mechanics are basic – you must try and create a high scoring hand, as close to 21 points as possible. The ultimate combo is obviously an Ace and a picture card. How to play the game and what approach to take however can be difficult. Furthermore, there are many different types of Blackjack variant. Cool Cat Casino online has a large choice of Blackjack games:

• Classic Blackjack
• European Blackjack
• Face Up 21
• Perfect Pairs
• Pontoon
• Match Play 21
• Super 21

The Blackjack games are all highly detailed, have amazing graphics, and are easy to operate.

Video Poker

Some of the most popular Cool Cat Casino games are video poker titles. Video Poker is a brilliant game to play – you have to battle against others and try to assemble the best hand. Real Time Gaming is one of the main providers of video poker titles – they are known for their high-quality software and range of intense poker simulations. The following are some of the video poker types available at Cool Cat:

• All American Poker
• Aces and Eights
• Bonus Deuces Wild
• Jacks or Better
• Deuces Wild
• Loose Deuces
• Joker Poker
• Sevens Wild
• Bonus Poker Deluxe

Slots

Slots, slots and more slots – that is what you can expect from this platform. The Cool Cat cash 5 reel slot games selection is magnificent. Developers such as RTG and Betsoft provide some well-known titles. The Cool Cat slots are broken down into categories such as fantasy, SciFi, Cultural, Historical and Wealth. Here we can see some specific examples of slot games:

• Fame and Fortune
• God of Wealth
• Ninja Star
• Monster Mayhem
• Lucky 6
• Golden Glove
• Hockey Hero
• The Three Stooges

Cool Cat Bonuses and VIP Programs

Cool Cat casino offers some fantastic promo codes for both new and existing customers. Furthermore, they also have a range of bonus codes and a VIP club too. The following is a breakdown of the Cool Cat casino mobile no deposit bonus codes in 2020 and other promotional offers:

250% All Allowed Games

This awesome bonus is a matched bonus with a minimum deposit of $50. This bonus can be used on any game except baccarat, craps, Pai Gow, Pontoon, Roulette and Sic Bo. The actual bonus amount you receive cannot be withdrawn. Moreover, there is a 15x playthrough requirement. The bonus code to use for this offer is ALLCOOLGAMES.

330% Welcome Bonus

This fantastic online casino bonus offer is for new customers only. There must be a minimum deposit of $50 and you receive a 330% matched deposit bonus. It can be used unlimited on any of the listed games. Aside from the bonus, you also receive Cool Cat casino free spins on the game Popinata. This bonus has a 5x play through requirement which is more generous than the first offer. The bonus code is COOLWELCOME.

300% Random Gamble

The Random Gamble gives you a chance to win 5 different bonus offers by using the codes TAKEAGAMLE1 through to TAKEAGAMBLE5. Each random gamble will include casino coupons for free spins and a matched bonus amount. This is one of the most interesting Cool Cat casino bonus of 2020 in this list and something that not many other sites offer. The playthrough requirement is 5x and the bonus can only be used on slot games and Keno bingo.

350% Bigger is Better

This is a staggered promotion with a series of different tiers and free spins 2020 codes. The following is a breakdown of the tiers involved:

• $30-69 = 250% +25 free spins
• $70-149 = 300% +30 free spins
• $150+ = 350% + 50 free spins

Each bonus has a play through requirement of 5x. The bonus code to use is BIGGERISBETTER.

Cool Cat casino bonus 2020 – VIP Club

Cool cat has a fantastic VIP club. The club has five different tiers – Cheddar, Dodger, Bouncer, Cool Cat, and Cool Cat Elite. Each tier gives a myriad of rewards and bonuses. The following are the generic rewards you can gain:

• Access to Cool Cat exclusive bonuses
• A welcome chip of a certain value
• Earn VIP points for every $ you spend
• An insurance percentage based on your wagers
• Access to higher limit tables
• Access to special events and tournaments

To gain access to the clubs you must have to spend a certain amount of USD. For example, to become a Bouncer VIP, you must have earned 1000 comp points or made a one-off deposit of $2,000.

Deposit Options

In comparison to the withdrawal process for Cool Cat casino (which we have listed below), the deposit system is much more favourable. Deposits are made instantly which is an absolute must in today’s modern age of online gambling. The following are the available deposit methods through Cool Cat online casino:

• MasterCard
• Neteller
• Bitcoin

We did not feel that this list of payment methods was extensive. Many important payment types such as PayPal and Skrill are missed out. That being said, Visa and MasterCard are two of the main payment methods that the majority of online gambling customers use anyway. The lack of variety in deposit methods shouldn’t pose a huge problem. As far as we can see, there are no deposit limits, and there is no minimum deposit value either. We provide additional info about the deposit process below:

Neteller – This deposit method is not available for customers in the USA, France, Spain, Canada, Germany or Singapore

Bitcoin – To use Bitcoin you will require a secure Bitcoin wallet.

New customers – If you are a new customer and wish to use a credit card, you must fill out and sign the credit card agreement form. Withdrawals and deposit will not be processed without the accounts department having a copy of this form completed.

Cancellations – Any deposit errors such as duplication must be reported to the customer service team. The Casino at Cool Cat will try to solve these problems as quickly as possible. You should report any deposit errors via the help email, or the telephone line.

Multiple Transactions – In terms of billing, multiple single transactions may appear as one transaction on your card statement.

Withdrawal Options

Withdrawing winnings with the Cool Cat casino website is an easy process. All you have to do is access your account and then the cashier. Next, select “withdraw money” and then choose your preferred method of withdrawal. This process takes only a few minutes. The following are withdrawal methods currently available:

• Cash
• Neteller
• Check
• Clikc2Pay
• Wire Transfer
• Bitcoin

Compared to other casinos, we felt that this was quite a limited number of withdrawal methods available. Some casinos have a huge variety of payment methods compared to the 6 offered by Cool Cat Casino. We also looked at processing times for our Cool Cat review. The processing time for withdrawals is also quite long-winded compared to other platforms. The following are typical processing times for each of the withdrawal types:

• e-Wallets – 7-10 Days
• Bank Transfers – 10-15 Days
• Checks – 3-4 weeks

As you can see, these withdrawal times are quite lengthy. 10-15 days for a simple bank transfer is not the industry standard. In most cases, other casinos process withdrawals within 48 hours. You must consider this lengthy withdrawal time if you need to access your winnings. Finally, there is also a $2,000 limit on any single withdrawal made. As far as we can see, there is no minimum withdrawal fee that applies. Also, remember these withdrawal concern when looking at the Cool Cat bonuses in 2020.

Cool Cat Casino Reviews 2018 Ratings

Customer Support

Most gambling users don’t want to think about customer support – this means that you have experienced problems! If you do experience issues with the website, you at least want the assurance that you can easily contact a customer service rep. The Cool Cat casino support seems to be spot on. There are three separate contact methods:

Toll-free telephone – The main contact method is the telephone line. There is both a toll-free US number and an international number too. We tried out the line and reached a customer service rep in no time at all. The call was good quality, and the rep was helpful. Using the telephone was a positive experience.

Email – The email is the slowest contact method. If you are not in a hurry for a response, we suggest using the email address – [email protected] The email response was OK but not extremely fast.

Live Chat – We love the live chat function – this is by far the best method of contact. It opens immediately and you can be talking to a member of the team within a few minutes.

Cool Cat Casino Overall Experience

Cool Cat online casino has a host of benefits. It has a superb layout and design – the site looks fantastic and everything is in a logical place. The top navigation provides easy shortcuts to the games and the contact numbers are clearly identified for support. They have also made payment methods clear so that new users know what to expect from the moment they open the site. We found that loading times were speedy, and the mobile version of Cool Cat casino was also brilliant.

In terms of games, in our Cool Cat reviews, we found that they have a marvellous collection. Slots, poker, roulette, blackjack, table games and more – no type of casino game was absent. There are also some amazing jackpots to be won – you can even see a tracker that shows past jackpots that have been won. We could not really fault this casino at all – it genuinely seems like a fun and well-formed website to use. To conclude, we have listed a selection of pros and cons:
Pros

• Hundreds of slot titles to choose from
• Easy to access customer support team
• Clean and responsive website design
• Accepts Bitcoin payments

Cons

• A limited number of tournaments
• Withdrawals could be faster